Emotional Intelligence Training Course
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About Emotional Intelligence
Emotional intelligence refers to the ability to understand and manage one's own feelings. It provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
About this Course
Through the Emotional Intelligence course, participants gain a better understanding of self-management and self-awareness, which can give them better insight and control over their actions and emotions. With a greater understanding of emotions your participant's will experience a positive impact on their professional and personal lives.
Emotional Intelligence Course Outline
Getting Started
What is Emotional Intelligence
Four Skills in Emotional Intelligence
Verbal Communication Skills
Non-Verbal Communication Skills
Social Management and Responsibility
Tools to Regulate Your Emotions
Gaining Control
Business Practices (I)
Business Practices (II)
Making an Impact
Wrapping Up